Will it suit us?
Costs, confidentiality and what happens in a workplace mediation session
How much does workplace mediation cost, and how is it charged?
We quote a fixed fee once we understand the dispute, so you know the cost up front. There are no hourly surprises, and you only pay for the sessions you book.
Is mediation confidential, and what gets shared with the employer?
What is said in the room stays in the room, with narrow exceptions such as a risk to safety. We agree with all sides in advance what the employer will and will not be told.
Can mediation still work if one person refuses to attend?
It takes two willing people to sit down together. If one side declines, we can talk through other options, such as separate conversations or support with a formal process.
How long does a typical workplace mediation take from start to finish?
Most disputes are worked through in a single day, often after a short preparation call with each person. Complex cases may take two sessions, usually within a few weeks.
Are the mediators legally qualified, and will they take sides?
Our mediators are trained in workplace conflict and remain neutral throughout. They do not give legal advice or favour either party, and they help both sides find their own way forward.
What happens if we reach an agreement — is it written down?
If you reach an agreement, we can put the main points in writing for everyone to sign. It is not a legally binding contract unless you choose to make it one.
Who we help
How JPW Mediation Advisory works with people in the middle of a workplace dispute
Every workplace has its difficult moments. A disagreement between two colleagues can start small and spread, until it affects the whole team. At JPW Mediation Advisory, we help people talk through those moments before they harden into something no one can fix. We work with employers and employees across the UK, from small firms to larger organisations.
Our approach is simple. We listen first. Before any joint session, we speak to each person separately to understand what has happened and what they want to change. That gives everyone a chance to be heard without an audience, and it helps us plan a session that feels safe for both sides.
We do not decide who is right. Mediation is not a tribunal or an investigation. Instead, we help people find their own way forward, with a structure that keeps the conversation respectful and focused on the future. Most clients tell us the process is calmer than they expected.
Confidentiality sits at the heart of what we do. What is said in the room stays in the room, and we agree with everyone involved what the employer will be told. That trust is what makes honest conversation possible.
If you are not sure whether mediation is the right step, get in touch. We will talk through your situation and tell you honestly whether we can help, or point you towards another route that suits you better.